Partnership • Protection • Possibility
Our Sacred
Partnership
These aren't terms of service—they're the foundation of our partnership in creating experiences that exist nowhere else on Earth. Together, we'll transform the impossible into unforgettable reality.
Partnership in
Extraordinary
These terms establish not just legal agreements, but the sacred foundation of our partnership in creating experiences that transcend the possible.
"True luxury isn't about what's provided—it's about what becomes possible when extraordinary people partner with extraordinary vision."Harkinsbury Partnership Philosophy
Four Pillars of
Our Agreement
Our Sacred Agreement
Partnership in Extraordinary
These terms aren't legal barriers—they're the foundation of our partnership in creating experiences that exist nowhere else on Earth. When you choose Harkinsbury, you're entering a relationship built on mutual respect, shared vision, and extraordinary possibilities.
Core Principles
Mutual respect for the extraordinary
Shared commitment to transformative experiences
Transparent communication in all matters
Collaborative approach to creating magic
Your Sovereignty
Honored Guest Rights
As our guest, you are sovereign in your experience. These terms establish your rights and our commitments, ensuring that every interaction honors your status as someone who deserves the impossible made real.
Core Principles
Absolute right to extraordinary experiences
Sovereignty over your personal journey
Guaranteed access to our full expertise
Priority status in all considerations
Our Protection
Safeguarding the Sacred
We protect what matters: your safety, your privacy, your investment, and the integrity of the experiences we create together. These protections aren't limitations—they're the framework that allows miracles to happen safely.
Core Principles
Comprehensive safety protocols
Financial protection guarantees
Privacy as fundamental right
Experience integrity preservation
Shared Responsibility
Co-creating Wonder
Extraordinary experiences require extraordinary partnership. While we handle the impossible, your participation in our shared vision allows us to exceed even our own expectations of what's possible.
Core Principles
Active participation in wonder
Respect for local communities and environments
Honest communication of needs and preferences
Shared stewardship of the extraordinary
Service
Agreements
Clear agreements create the foundation for extraordinary experiences. Every detail is designed to support the magic we'll create together.
Reservations & Bookings
Booking Confirmation
Your reservation becomes sacred the moment we confirm it. We hold your dates with the same reverence we bring to crafting your experience.
Specifics
Confirmation within 24 hours • Full itinerary provided • Dedicated Curator assigned
Payment Schedule
Investment in extraordinary experiences follows a rhythm that honors both anticipation and commitment.
Specifics
25% deposit upon booking • 50% at 90 days prior • Final 25% at 30 days prior • Flexible arrangements available
Modification Rights
Life's beautiful uncertainty means experiences may need to evolve. We embrace change as part of the journey.
Specifics
Free modifications up to 60 days prior • Reasonable change fees thereafter • Emergency modifications always accommodated
Experience Delivery
Service Standards
We promise not just luxury, but transformation. Every moment is curated to exceed expectations you didn't know you had.
Specifics
24/7 Curator availability • Personalized attention • Flexible adaptation • Continuous refinement
Force Majeure
When nature or circumstances beyond our control intervene, we transform challenges into new possibilities.
Specifics
Alternative experiences offered • Full refunds available • Future credit options • Priority rebooking
Guest Responsibilities
Your participation in creating magic includes respecting the communities, environments, and experiences we share.
Specifics
Cultural sensitivity • Environmental stewardship • Community respect • Safety compliance
Investment Protection
Cancellation Policy
Life changes, and we honor that reality while protecting the intricate planning that creates extraordinary experiences.
Specifics
90+ days: Full refund minus planning fee • 60-89 days: 75% refund • 30-59 days: 50% refund • <30 days: Case-by-case basis
Travel Insurance
We strongly recommend travel insurance as your safety net, allowing you to invest in wonder with complete peace of mind.
Specifics
Comprehensive coverage recommended • Cancel for any reason policies • Medical and evacuation coverage • Trip interruption protection
Our Guarantees
When we fall short of extraordinary, we make it right. Your satisfaction isn't a goal—it's our minimum standard.
Specifics
Experience satisfaction guarantee • Alternative accommodation promise • Future experience credits • Relationship preservation priority
Legal Matters
Made Human
Legal requirements don't have to be cold or impersonal. Here's what the law requires, translated into human terms that honor our relationship.
Shared Adventure Responsibility
Legal Term: Limitation of Liability
Extraordinary experiences involve stepping beyond the ordinary, which inherently includes elements beyond anyone's complete control. While we take every precaution, we share responsibility for adventures that push boundaries.
Practical Application
Our liability is limited to the amount you've invested with us. We carry comprehensive insurance and recommend you do the same.
Shared Story Ownership
Legal Term: Intellectual Property
The experiences we create together become part of both our stories. We respect your privacy while reserving the right to share the beauty of what we've accomplished together (with your permission).
Practical Application
You own your memories and photos. We may request permission to share testimonials or images that showcase our work.
Relationship Preservation
Legal Term: Dispute Resolution
If challenges arise, we're committed to solving them together rather than in courtrooms. Our first priority is always preserving the relationship and finding solutions that honor everyone involved.
Practical Application
Mediation through luxury hospitality specialists • Arbitration in your jurisdiction • Always open to direct conversation
Legal Foundation
Legal Term: Governing Law
While our experiences transcend borders, practical matters require legal grounding. We operate under the laws that best protect both parties while enabling extraordinary possibilities.
Practical Application
Primary jurisdiction where your residence is located • International arbitration available • Local laws respected for all experiences
Ready to Begin
Our Partnership?
These terms create the foundation for extraordinary experiences. By choosing Harkinsbury, you're not just agreeing to conditions—you're entering a partnership in the impossible.
Questions about any of these terms? Our team is always available to clarify, discuss, and ensure you feel completely comfortable with our partnership.
Last Updated
December 2024
Effective Date
Immediately
Review Cycle
Annually