Trust • Transparency • Protection
Your Privacy
Sanctuary
Just as we create physical sanctuaries for extraordinary experiences, we create digital sanctuaries for your personal information. Your trust is sacred, your privacy is paramount, and your control is absolute.
Privacy as
Sacred Trust
At Harkinsbury, privacy isn't a policy—it's a sacred commitment. We handle your personal information with the same reverence we bring to crafting your extraordinary experiences.
"Trust is the currency of extraordinary experiences. We earn it through transparency, protect it through excellence, and honor it through every interaction."Harkinsbury Privacy Philosophy
Four Pillars of
Digital Sanctuary
Sanctuary of Trust
Your Privacy is Sacred
Just as our residences provide physical sanctuary, we create digital sanctuary for your personal information. Your trust is the foundation of every extraordinary experience we craft together.
Our Commitment
We collect only what enhances your journey, store it with military-grade security, and never share it without your explicit consent.
Intimate Understanding
Personalization with Purpose
The magic of Harkinsbury lies in knowing you deeply enough to anticipate your desires before you voice them. This intimacy requires information, handled with the reverence it deserves.
Our Commitment
Every piece of information serves one purpose: creating experiences so personally meaningful they feel like they were designed by someone who has known you for years.
Transparent Stewardship
Crystal Clear Intentions
Mystery belongs in our experiences, not in our practices. We believe in radical transparency about how we gather, use, and protect your information.
Our Commitment
You always know exactly what information we have, how we use it, and who has access to it. No fine print, no hidden agendas.
Global Standards
World-Class Protection
Our privacy practices meet the highest global standards—from GDPR to CCPA—because extraordinary guests deserve extraordinary protection wherever they are.
Our Commitment
We exceed regulatory requirements because compliance is a floor, not a ceiling, for how we honor your trust.
Information We
Carefully Curate
Like curating an art collection, we gather only the information that serves a beautiful purpose: creating experiences that feel impossibly personal and effortlessly perfect.
Personal Identity
What We Collect
- Name, contact information, and preferences
- Passport details for travel coordination
- Dietary requirements and accessibility needs
- Anniversary dates and special occasions
Purpose
To create seamlessly personalized experiences and handle all travel logistics with precision.
Retention
Maintained securely for the duration of our relationship and 7 years thereafter for legal compliance.
Experience Preferences
What We Collect
- Preferred activities and interests
- Past experience feedback and ratings
- Photographic preferences and privacy levels
- Communication style preferences
Purpose
To anticipate your desires and curate experiences that resonate with your unique spirit.
Retention
Continuously updated and maintained to improve each subsequent experience.
Travel Patterns
What We Collect
- Booking history and travel dates
- Residence preferences and room selections
- Transportation and timing preferences
- Emergency contact information
Purpose
To streamline future bookings and ensure your safety and comfort throughout every journey.
Retention
Historical data maintained for pattern recognition and emergency preparedness.
Communication History
What We Collect
- Email correspondence and inquiries
- Phone conversation notes and preferences
- Feedback and testimonials
- Service request history
Purpose
To maintain continuity across all touchpoints and continuously improve our service.
Retention
Maintained for relationship continuity and service improvement for up to 10 years.
Your Rights
Your Control
These aren't just legal requirements—they're promises of empowerment. Your information belongs to you, and these rights ensure you remain in complete control.
Access & Transparency
Request a complete summary of all information we hold about you, presented in elegant, understandable format.
How to Exercise
Available within 48 hours via your dedicated Curator.
Correction & Update
Ensure your information is always current and accurate, reflecting your evolving preferences and circumstances.
How to Exercise
Real-time updates through your personal portal or direct Curator contact.
Deletion & Forgetting
Request complete removal of your information from our systems, though we hope you'll stay part of our family forever.
How to Exercise
Complete deletion within 30 days, with confirmation of all systems cleared.
Portability & Control
Receive all your information in a format that allows you to take it wherever your journey leads.
How to Exercise
Comprehensive data export in multiple formats within 72 hours.
Objection & Pause
Object to specific uses of your information or pause all processing while maintaining your account.
How to Exercise
Immediate implementation of your preferences with no impact on service quality.
Human Review
Request human review of any automated decisions, because technology serves intuition, never replaces it.
How to Exercise
Senior Curator review within 24 hours for all automated processes.
Questions About
Your Privacy?
Privacy should never be a mystery. Our dedicated Privacy Curator is available to answer any questions and help you exercise your rights.
We'll notify you of any changes to this policy with the same care we use for every communication—personally, clearly, and with plenty of advance notice.
Last Updated: December 2024 • Effective: Immediately • Review: Annually